We are often asked what video file formats we support for ingestion, and the answer is we support pretty much everything. The most common formats that are uploaded are H.264 codecs, as an MP4, and ProRes files. 

Minimum Recommended File Format

We recommend using these settings as a minimum. This produces a good quality encoding and produces a file approximately 10 GB for a 90 minute film allowing a quicker upload compared to a large ProRes file. 

  • 15,000 kbps or higher 
  • 1280 x 720 is good. 1920 x 1080 is better. 
  • H.264 and AAC are the preferred video and audio codecs. 
  • Stereo Mix 

If you are ingesting content that has 5.1 audio, then please refer to the Audio Channel Support guide.

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