SHIFT72

A list of recommended Browser and Operating System versions for your platform

Up to Date System Requirements

A guide to fixing special characters in exported reports.

A guide to common platform errors, the causes, and some possible solutions

A step-by-step guide to help you configure important DNS record changes needed for your SHIFT72 platform to go live.

Some basic troubleshooting steps to go through if people are having streaming issues.

A guide to enabling subtitles or closed captions from within the player.

If your media content is not set to live your users will experience the ‘Unsupported Browser message’.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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